Warranty

We have a lifetime warranty on all frames for the entire ownership of the original purchaser (Optional Extended), or 2-year warranty on the basic plan, as long as the bike model is in production. This covers manufacturing and material defects on bikes manufactured. Rider and equipment weight limit: 265lbs/120kg total weight including the rider and equipment. The frame number should be visible and clear. IMPORTANT: If the frame or fork or any component is broken during shipping, you need to open a ticket and let us know to proceed with the return or replacement in no more than 24 hours.

We have a one-year or 1,600 Miles (2,600 Kilometers) warranty on the motor. The serial number printed on the motor should be seen clearly or the warranty will be voided.

We have a one-year or 1,600 Miles (2,600 Kilometers) warranty on the battery. The serial number printed on the battery should be seen clearly or the warranty will be voided. No visual defect should be on the battery housing. The battery should be kept 90% or more charged if you do not use the battery for more than a month or the cells will expire and our warranty does not cover that.

Carbon Fiber forks are guaranteed for one-year from the date of purchase or 1,600 Miles (2,600 Kilometers). Front and Rear suspension components are guaranteed for one year from the date of purchase or 1,600 Miles (2,600 Kilometers).

like any contract, your Nireeka warranty can be broken if you don't hold up your end of the bargain, so it is important to know what circumstances can void your warranty.

If your bike was in a severe accident and was given a salvage title or declared a total loss, your entire warranty is voided.

Potentially, anything outside of the normal operation of the bike can be considered misuse.

If your bike was damaged in a fire, flood, earthquake or any other environmental disaster, we will not honor your warranty.

If your bike's odometer has been disconnected, tampered with or replaced, we cannot determine the exact mileage.

If you fail to service the parts during their scheduled maintenance, we're not responsible for repairing any damage to the bike/parts.

Having an aftermarket part or modifying your bike will void your warranty.

If you move the bike to another city or country, since we have no control over the transportation method used to move the bike, in case of any damage to the frame, fork, or any other parts, during shipping or after using the bike in the new location, your entire warranty is voided.

If you fail to follow the user's manual instruction entirely regarding assembly, usage of the bike, and the trails you're allowed to use the bike, your entire warranty is voided.

Every bike is designed to be used on a specific trail, road, and conditions explained in the user's manual. If you use the bike in any condition not defined in the user's manual, your entire warranty is voided.